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Order Information

Shipping Terms -
Our prices do not include shipping. A shipping price chart is provided.

We try to ship on Tuesdays, Wednesdays and Fridays. If we are out of stock in that item, you will be notified of the shipment date.

We ship USPS Priority Mail and UPS shipping.
Alot of our items are handcrafted, they will require 1-2 weeks to deliver or longer depending on peak holiday times, the amount of your order and how many orders I am working on at that time your order was placed.
We only ship within the Continental United States.

Payment Requirments -
We require all online orders to be paid by the credit cards we accept and paypal. We do not accept personal checks, money orders or COD shipments.
Sales Tax - PA Residents will be charged a 6% sales tax.
Prices are subject to change without notice. Credit Cards we accept are Visa, Master Card, American Express, Discover and PayPal.

Refund Policy -
Handcrafted items are unique - no two are alike, that includes handpainted items too. Some primitive and country items have a time worn look to them. Wooden craft items may have cracks, dents or small knots giving them a rustic look. Shades of paint may be alittle off. We want our customers to be very happy with the products we make - so if your not totally satisified with your purchase you can get a refund. You have 3 days after you receive your shipment to notify us for a full refund. The item has to be sent back in the same original packaging and in the same condition we sent it to you. Sorry but shipping fees are non-refundable and the customer is responsible for the cost of returning any items.

Damaged Shipments -
If you experience any damage with your shipment, please notify us immediately. We will work to resolve these issues as soon as possible.

Privacy Policy -
Your privacy is important to us - we DO NOT share your personal information with any third parties. It is used to process your order.

Note - Never leave a candle burning unattended.

All Rights Reserved. © 2016 Olde Yankee Mill Crafts.
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